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French Speaking Technical Support Advisor

Posted 9 January by French Selection UK Ended

French Speaking Technical Support Advisor
Call Management, IT. Customer Advisor, Customer Care, Customer Service, Customer Support, Fluent in French, Helpdesk, Software, Technical Support, Troubleshooting
Salary: £18,000 p.a. + benefits
Location: Newark-on-Trent, Nottinghamshire
At commutable distance by car from Mansfield, Nottingham, Newark-on-Trent, Sutton-on-Trent, Lincoln, Grantham, Sleaford,Southwell. Nottinghamshire, Lincolnshire
Ref: 970FC

**Also suitable for Entry / Graduate Level**

Please visit the French Selection UK website, vacancies section, search job reference: 970FC
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established, international manufacturing company leader in its industry

Main duties:
To be responsible for the day-to-day customer care and customer support to French speaking customers

The Role:
- To deal with enquiries on a daily basis via email and over the phone
- To provide an excellent level of customer service
- To ensure resolution of customer problems and transfer to senior technician when necessary
- To accurately update the database and produce quality reports for supervisors
- To gain an excellent understanding of new and existing company products

The candidate:
- Fluent in English & French (Written and spoken) is essential
- Previous experience in Customer Services
- Excellent communication and interpersonal skills
- Able to work as part of a team as well as to take own initiative
- Able to work under pressure in a fast-paced environment
- Proactive and dynamic personality
- IT literate

**Also suitable for Entry / Graduate Level**

Salary: £18,000 p.a. + benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Call Centre
  • Customer Service
  • French
  • Technical Support

Reference: 33875315

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