FRENCH SPEAKING CUSTOMER SERVICE ROLE

Posted 6 April by Office Angels Easy Apply
  • To ensure customers queries are answered with the aim of a first time resolution
  • To ensure that queries are responded to within our agreed response time
  • To ensure the best Customer Care experience is given to all customers
  • To achieve KPI's whilst maintaining excellent quality
  • To handle customers across different platforms, including Social Media, Email and Live Chat
  • You will work with your colleagues across Customer Care to identify and highlight trends in any customer queries
  • Support translation requests
  • Proven previous experience in a Customer Care role (face to face or in a contact centre)
  • Good PC and typing skills
  • Excellent written and verbal communication skills
  • Ability to work in a team
  • Good attention to detail
  • Flexible to work shifts


Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

Reference: 34842119

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