French Speaking Customer Service Coordinator

Posted 8 March by French Selection UK

French Speaking Customer Service Coordinator
Customer Service, French, Sales, Order Processing, Communication, Customer Support, Database, Problem Solving, Shipment, Sheffield, South Yorkshire
Salary: £17,000 to £19,000 pro rata
Location: Sheffield, South Yorkshire
Ref: 4005SSY

**Also suitable for Graduate entry level**
**Maternity Cover - 9 month contract starting in June 2018**

Please visit the French Selection UK website, vacancies section, search job reference: 4005SSY
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is an international distributor of consumer products.

Main purpose:
To provide excellent Customer Service and Sales support to French and English speaking customers

Main duties:
- To handle customers enquiries on a daily basis
- To process orders and to maintain at all time high level of customer services
- To respond to customer claims and complaints
- To coordinate with the warehouses regarding orders and returns management
- To liaise with all departments within the company to answer accordingly to the enquiry
- To provide support to the sales team: sharing relevant information and documents
- To work closely with the relevant Sales Manager
- To maintain the customers' database up to date & accurate

The Candidate:
- Fluent in English and French
- Excellent use of MS Office
- Knowledge of database management software (Oracle)
- Good organisational skills and ability to prioritise workload
- Good interpersonal and team playing skills
- Ability to look at ways of improvement

The Salary:
£17,000 to £19,000 pro rata - €1,400 to €1,500 per month

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Customer Service
  • French
  • Order Processing
  • Sales

Application questions

Are you fluent in English?
Are you fluent in French?

Reference: 34638337

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