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French Speaking Customer Service Coordinator

Posted 8 March by French Selection UK Ended

FRENCH SELECTION UK
French Speaking Customer Service Coordinator
Customer Service, French, Sales, Order Processing, Communication, Customer Support, Database, Problem Solving, Shipment, Sheffield, South Yorkshire
Salary: £17,000 to £19,000 pro rata
Location: Sheffield, South Yorkshire
Ref: 4005SSY

**Also suitable for Graduate entry level**
**Maternity Cover - 9 month contract starting in June 2018**

VIEW JOB DESCRIPTION > APPLY NOW
Please visit the French Selection UK website, vacancies section, search job reference: 4005SSY
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is an international distributor of consumer products.

Main purpose:
To provide excellent Customer Service and Sales support to French and English speaking customers

Main duties:
- To handle customers enquiries on a daily basis
- To process orders and to maintain at all time high level of customer services
- To respond to customer claims and complaints
- To coordinate with the warehouses regarding orders and returns management
- To liaise with all departments within the company to answer accordingly to the enquiry
- To provide support to the sales team: sharing relevant information and documents
- To work closely with the relevant Sales Manager
- To maintain the customers' database up to date & accurate

The Candidate:
- Fluent in English and French
- Excellent use of MS Office
- Knowledge of database management software (Oracle)
- Good organisational skills and ability to prioritise workload
- Good interpersonal and team playing skills
- Ability to look at ways of improvement

The Salary:
£17,000 to £19,000 pro rata - €1,400 to €1,500 per month

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Customer Service
  • French
  • Order Processing
  • Sales

Reference: 34638337

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