French speaking Customer Service and Sales Executive

Posted 2 days ago by French Selection UK

French speaking Customer Service and Sales Executive
Sales, Sales coordination, Sales administration, Marketing assistant, Customer service, Customer Support, Customer Care, Quotation, Inbound calls, Inquiries
Salary: up to £26,000 OTE (basic up to £22,000 p.a. + Bonus)
Location: St Albans, Hertfordshire

At commutable distance from North London, Hatfield, Hemel Hempstead, Watford, Luton, Harlow, Stevenage, Cheshunt, Welwyn Garden City, Hertford, A1, M25
Ref: 389FCS

Please visit the French Selection UK website, vacancies section, search job reference: 389FCS
Applications submitted on our website will come to us in WORD format in plain text format, which means they will be processed faster & more efficiently by our team of consultants.

*** Excellent full time permanent office based opportunity, working hours Mon-Fri 9am-5.30pm ***
*** Full training will be provided after the lockdown ***

The Company:
Our client is a UK company in constant growth, selling their products on the UK and European markets.

Main duties:

Working on the French speaking markets to create business opportunities as well as dealing with existing customers.

The Role:
- To contact existing customers and follow up on warm leads (orders placed on the website, tradeshows, and referrals)
- To deal with French Customers and reply to UK customers enquiries, via calls, web chats and emails.
- To answer inbound calls, emails and answer to any customer queries in a timely and efficient manner
- To deal directly with customers when they come to collect their orders, try to upselling and promote other products as well
- To update company’s database and system accurately
- To monitor deliveries and track orders
- Opportunity to assist to international trade-shows and exhibitions
- To assist the Marketing team in translating the Website in French and completing the Newsletter
- To work with the Sales team and the Marketing manager

The candidate:
- Fluent in English and French (written and spoken)
- Previous office based customer service experience at similar role is a strong advantages
- Car ownership - desirable but not essential
- Excellent communication skills (written and spoken)
- Proactive and dynamic individual
- Passionate about sales and customer service
- Experience or diploma in Marketing would be a plus
- Computer literate (MS Office, Internet, Social Media and E-Commerce Platforms, Live chat)

Working hours: 9.00 am - 5.30 pm, Monday to Friday (40hrs contract)

Salary details: £22,000 basic p.a. + commission - OTE £26,000

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Customer Service
  • French
  • Sales Executive

Application questions

Are you fluent in English (written and spoken)?
Are you fluent in French (written and spoken)?
Do you have previous experience in customer service (office based)?
I acknowledge my details are processed as stated in the privacy policy on French Selection website?

Reference: 40422982

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