French Speaking Customer Service Advisor
£16,000 - £20,000
An exciting opportunity has arisen for an experienced French Speaking Customer Service Advisor to join a leading organisation based in Wimbledon.
You will join a dynamic and dedicated team and be responsible for ensuring that customer relations and experience is of a high standard. You will be the first point of contact for incoming calls and will be processing orders received from customer and addressing any issues that arise.
Your key responsibilities will include:
- Answering calls
- Dealing with customer queries or directing calls to the relevant person / department
- Inputting orders and sending the pro-forma invoice to the customer
- Liaising with the Accounts Team and Warehouse to ensure orders are processed as quickly as possible with the least amount of delay
- Liaising with the Accounts team to discuss payment terms
- Calling customers to arrange payments for customers who prepay and also contacting existing customers with outstanding balances on their account
- Liaising with the Sales Team responsible for corresponding customer account to keep up to date with special prices, promos and incoming orders
- Dealing with price enquiries
- New Business enquiries
- General administration tasks
The successful candidate will ideally have the following skills/experience:
- Previous experience within a similar role
- Fluent French speaker
- Passionate to provide a high level of customer service
- Excellent communication skills both written and verbal
- High attention to detail
If you have the right skills and experience for this role then please apply today. Our client is looking forward to conducting interviews and starting someone new in their team. By registering with Office Angels you will benefit from the support of a dedicated and experienced recruitment consultant, have access to various interviewing techniques, regular updates of the local employment market and consistent feedback on all applications. This service is offered right through to the day you start your new role and beyond! Please be aware that we are currently receiving a high volume of applications and will endeavour to contact all applicants, however if you have not been contacted within 72hrs please assume that you have not been successful on this occasion and your CV will be kept on record for future positions. Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer
Office Angels is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
- French Speaking Customer Services