French Speaking Customer Relations Executive

Posted 6 March by French Selection UK

French Speaking Customer Relations Executive
Customer Service, Customer Care, Customer Advisor, Sales coordination, Sales administration, Coordinator, Administrator, Quotation, Invoicing, e-commerce ,Sales Support, Logistics, Order processing, , Fluent in French, Hampshire.
Salary: £20,000 to £26,000 pa (Depending on experience) + Benefits
Location: Southampton, Hampshire
At commutable distance from Stockbridge, Andover, Newbury, Winchester, Salisbury, Basingstoke, Hampshire.
Ref: CS208

*** Excellent career progression in a fantastic work environment ***
*** Car/Bike owner desirable due to location ***

VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: CS208. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a fast growing company who is offering an exciting opportunity.

Main duties:
To be responsible for the day to day customer care, supporting the UK & French markets.

The Role:
- To deal with enquiries on the daily basis via email, phone or website enquiries
- To process and follow up orders
- To develop and maintain a strong relationship with new and existing clients
- To deal with invoicing and credit note processing
- To manage stock levels and deal with suppliers' orders
- To investigate and resolve any complaints or issues
- To process merchandise return in accordance with the company policy
- To support the team with ad-hoc duties as required

The candidate:
- Fluent in English & French to mother tongue standard is ESSENTIAL (Written and spoken)
- Excellent communication and interpersonal skills
- Able to work as part of a small multicultural team as well as to take initiatives
- Able to work under pressure in a fast pace environment
- Proactive and dynamic personality with a good sense of humour
- Computer literate (Excel, Word, Outlook…)

Salary: £20,000 to £26,000 pa (Depending on experience) + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Customer Care
  • Customer Service
  • French
  • Sales

Application questions

Are you fluent in French to Mother Tongue Standard (Written and spoken)?
Are you fluent in English to mother tongue standard (Written and spoken)?
Are you based at commutable distance ?
Do you hold a valid driving licence ?
Do you have a car or motorbike ?

Reference: 34619217

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