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French Speaking Customer Relations Executive

Posted 6 March by French Selection UK Ended

FRENCH SELECTION UK
French Speaking Customer Relations Executive
Customer Service, Customer Care, Customer Advisor, Sales coordination, Sales administration, Coordinator, Administrator, Quotation, Invoicing, e-commerce ,Sales Support, Logistics, Order processing, , Fluent in French, Hampshire.
Salary: £20,000 to £26,000 pa (Depending on experience) + Benefits
Location: Southampton, Hampshire
At commutable distance from Stockbridge, Andover, Newbury, Winchester, Salisbury, Basingstoke, Hampshire.
Ref: CS208

*** Excellent career progression in a fantastic work environment ***
*** Car/Bike owner desirable due to location ***

VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: CS208. Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a fast growing company who is offering an exciting opportunity.

Main duties:
To be responsible for the day to day customer care, supporting the UK & French markets.

The Role:
- To deal with enquiries on the daily basis via email, phone or website enquiries
- To process and follow up orders
- To develop and maintain a strong relationship with new and existing clients
- To deal with invoicing and credit note processing
- To manage stock levels and deal with suppliers' orders
- To investigate and resolve any complaints or issues
- To process merchandise return in accordance with the company policy
- To support the team with ad-hoc duties as required

The candidate:
- Fluent in English & French to mother tongue standard is ESSENTIAL (Written and spoken)
- Excellent communication and interpersonal skills
- Able to work as part of a small multicultural team as well as to take initiatives
- Able to work under pressure in a fast pace environment
- Proactive and dynamic personality with a good sense of humour
- Computer literate (Excel, Word, Outlook…)

Salary: £20,000 to £26,000 pa (Depending on experience) + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Customer Care
  • Customer Service
  • French
  • Sales

Reference: 34619217

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