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French or German Customer Service Administrator (Part time)

Posted 31 January by French Selection UK Ended

French or German Customer Service Administrator (Part time)
Customer Service, Warranty, Bespoke Software, Logistics, Suppliers, Freight, Excel, Administration, Part time, Technology, Wembley.
Salary: £12 per hour
Working time: Mon-Fri (10am-2pm)
Location: West London (Central Line - Zone 4)
At Commutable from London, Central Line, Perivale, Alperton, Northolt, Hayes, Heathrow, Wembley, harrow, Brentford, Hounslow, Wembley.
Ref: B301RJ

Please visit the French Selection UK website, vacancies section, search job reference: B301RJ
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

Our client:
Our client is a well established International company supplying electrical goods.

Main duties:
To be responsible to liaise with employees and clients dealing with queries, claims and complaints.

The Role:
- Customer communication both verbal and written.
- Liaise with employees to progress claims and resolve issues.
- Data entry using Microsoft Office and company's tools.
- Resolving queries and chasing in missing or late freight.
- Interface with Logistics companies to arrange collection of goods using agreed suppliers and ensuring correct documentation is in place.
- Ensuring documentation is filed and traceable for audit purposes.
- Supporting quality and environmental management system.
- Creating Excel reports to satisfy both internal and external requirements.

The candidate:
- Fluent in either French or German.
- Advanced knowledge of Microsoft office (Excel & Word)
- Excellent Communication skills.
- Confident telephone manner.
- Good interpersonal skills.
- Self motivated with the ability to work independently.

Salary: £12 per hour
Working time: Mon-Fri (10am-2pm)

French Selection UK, the leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Customer Care
  • Customer Service
  • French
  • German

Reference: 34360071

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