French & English Speaking Licensing Renewals Advisor- £10.00 per hour + OTE £2,500 per annum

Posted 4 December 2017 by SiTEL Featured

Full time permenant Contract

Hours: Monday-Friday 8am-4pm

Pay rate : £10.00 per hour +OTE £2,500 per annum

Sales experience is desirable

About you

We are looking for the very best customer service professionals to match our customers’ expectations. Providing a first class service will always be at the forefront of who you are and what you do. If you possess the communication skills and have a great attitude to teamwork, we’ll teach you the rest!

The Role

  • Liaising with EMEA end users in French & English (written and spoken).
  • Supply high-quality service in accordance with given processes and procedures.
  • Informing customers effectively, through the use of active listening, questioning, soft skills, telesales techniques.
  • Establish and develop excellent quality relationships with existing business and customers as well as other parts of the organization.
  • Ensure that the customer is provided with the correct information in an efficient and timely manner as possible.
  • Executing renewals of expiring maintenance and annual license agreements.
  • Obtain orders and up-selling to generate new license opportunities.
  • Planning and organizing the sales pipeline
  • Generate quotation through Salesforce
  • Submit orders by referring to updated price lists and products codes.
  • Track and maintain records on customer sales through Salesforce.

About Us

If you want to work for a leading global organisation, with some of the most famous and international brands in a dynamic, fun and multi-cultural environment, then we want to hear from you. We have some great opportunities at our flagship site in South West London, just 25 minutes from Waterloo.

Benefits of working for Sitel:

  • Free staff car park
  • Free Tea & Coffee
  • Travel Loan Ticket (after 3 months)
  • Pension scheme (after 12 weeks)
  • First class development opportunities
  • Incentive schemes
  • Discounted gym membership
  • Childcare vouchers
  • Free eye test and money off glasses required for the workplace (terms and conditions apply)
  • Local staff discount (i.e. restaurants, pubs, hairdressers)
  • Monthly health and wellbeing events
  • Employee Assistance Programme

Required skills

  • Customer Sales
  • Licensing
  • Renewals
  • Sales

Reference: 33621235

Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job