French Customer Service Advisor

Posted 12 April by SOS Recruitment

An exciting opportunity has become available for a French Customer Service Advisor to join our client's friendly team based in Wallisdown, working with one of the world's largest and most innovative technology brands.

Location: Bournemouth, Dorset

Hourly Rate: £8.72 per hour

Hours: Monday - Sunday, 8:00am - 9:00pm on a shift rotation (37.5 hours per week)

Job role/responsibilities

  • Provide customer support via Phone, Chat and Email, Social media for Android apps and hardware
  • Be truly awesome with customers and help us deliver outstanding customer satisfaction
  • Become a knowledge expert by using internal systems and training to stay up to date with the latest information
  • Identify and report emerging trends and customer issues to senior staff
  • Bring an awesome can-do attitude to the workplace!

Benefits:

  • Open plan offices
  • Fun and friendly environment
  • Supportive, opportunity driven company-culture
  • Break-out spaces and games room
  • Social events and parties
  • Regular office games and events
  • Out-of-office groups, clubs and activities
  • Incentives and spot prizes including red letter days and international trips
  • Language sharing opportunities
  • Career development - 95% of senior roles are recruited internally

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Our aim is to respond to your application within 48 hours. However, due to high volumes of candidates applying for positions, please assume that if we have not contacted you within 48 hours you have been unsuccessful for this role. We will keep your details and contact you should a more suitable position become available.

Required skills

  • French | Customer Service Skills | Communication Skills | Telephone Skills

Application questions

Do your speak fluent French and English?
Do you have the Right to Work in the UK?
Do you have good communication skills?

Reference: 37725314

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