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French and Spanish speaking Customer Service Advisor (Fashion)

French and Spanish speaking Customer Service Advisor (Fashion)

Posted 3 July by French Selection UK
Ended

FRENCH SELECTION UK
French and Spanish speaking Customer Service Advisor (Fashion)
Administration, B2C, Client Relationship Management, Consumer, Customer Care, Customer Services, Customer Support, Delivery, France, French, Spain, Spanish, Order Processing, Sales Coordination, Sales Support, SAP, Warehouse
Salary: Up to £28,000 p.a. depending on experience + bonus + benefits
Location: Central London
Ref: 5130FS

VIEW JOB DESCRIPTION > APPLY NOW:
Please visit the French Selection UK website, vacancies section, search job reference: 5130FS
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:

Our client is a well-established, international manufacturing company based in Central London.

Main duties:
To be in charge of the day-to-day Customer Services at consumer level within a busy Customer Services team and to ensure the highest standard of Customer Support.

The Role:
- To provide an excellent level of Customer Services at all times
- To deal with enquiries via email, phone and fax
- To process orders and payments and ensure on-time delivery
- To deal with returns and issue discounts
- To liaise with other departments regarding product availability / delivery / returns
- To work as part of a team and report to the Team Leader
- To update customers details accurately on SAP

The Candidate:
- Fluent in French AND Spanish (written and spoken)
- Additional fluency in English required
- Previous experience in a customer services environment at B2C level
- Strong attention to details
- Ability to work in a fast-paced environment and as part of a team
- Proactive, confident and dynamic personality
- Excellent communication skills
- IT literate (Excel, SAP ideally)

The Salary:
Up to £28,000 p.a. depending on experience + bonus + benefits


French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Administrative Support
  • Customer Service
  • French
  • Spanish

Reference: 35537359

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