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French and English Speaking Account Support

Posted 18 September by Euro London Ended
French and English Speaking Account Support
(6 month temporary contract)

We have a fantastic opportunity for a French and English speaker to join a renowned, international company.

This opportunity offers you a variety of tasks in a truly exciting environment. The contract will last approximately 6 months and offers a competitive hourly rate.

You will be working in the office of a well known, truly international company within the travel sector. This role involves a range of different tasks, so someone who enjoys variety will do well.

This company is looking for a candidate who is fluent in French and English. You should be comfortable speaking on the phone and communicating via email.

Tasks:
-Calling and emailing customers for information
-Maintaining the internal database
-Consulting with customers in order to get them the best deal
-Maintaining relationships with existing customers
-Using salesforce to record any client communications
-Educate customers about how the website works/how to get the best results
-Winning back lost customers
-Policing customer's usage of the website
-Logging all calls onto Salesforce

Experience:
-Fluent to native level French and English (verbal and written)
-Previous sales experience of at least 1 year
-Customer service experience/phone based experience
-A good understanding of excel is essential
-A working understanding of Salesforce would be an added bonus
-A working knowledge of Italian is preferred, but not essential

Skills:
-Sharp attention to detail
-Polite telephone manner
-The ability to self-motivate
-Relish variety within a role
-Very confident
-The ability to communicate in a professional manner

This company offers you a really great work environment in an easy to reach location, with great working hours and the possibility to stay on long term once the project has finished. They are a truly international company and you will be able to use your language skills on a daily basis.

If you would like to apply, please send your application in Word Format to Megan Thomas: mentioning the reference: WNMT_Ox_333440

Please note that we can only consider applicants who already hold a full UK work permit.

Euro London Appointments, the UK's largest independent language consultancy, is acting as an employment business for this vacancy. We aim to respond as promptly as possible to your application, however, due to the high level of CVs we receive we are only able to respond to applicants whose profile matches our client's requirements. To enquire about other vacancies please visit our website at eurolondon.com

Required skills

  • Customer Service
  • French
  • Sales
  • Multilingual
  • Oxford
  • Account Support

Reference: 33338582

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