Freight Forwarder

• Annual Salary: Up to £35,000
• Location: Basingstoke, Hampshire
• Job Type: Full-time

Join a leading player in the global freight forwarding industry, part of a multi-cultural group that integrates freight services, information management, and added value into comprehensive solutions. This role is crucial in providing exceptional freight forwarding services and customer support directly on a client site, tailored to both customer and company needs.

• Complete end-to-end forwarding activities specific to your role.
• Handle Dangerous Goods paperwork for all transportation modes.
• Collaborate closely with both internal and external customers, focusing on superior customer service.
• Organise transport by air, road, and sea.
• Utilise Next Gen/MS Office for various operational tasks.
• Ensure timely updates for invoicing, job costing, CIA, Netting, and milestones.
• Manage customs entries and maintain cost control.
• Support senior forwarders, supervisors, and your line manager as needed.
• Complete all required reports, including those specific to internal and customer needs, within set deadlines.
• Address and resolve queries from customers and suppliers.
• Adopt Best Practice models and maintain a clean desk policy.
• Participate in customer reviews to enhance visibility and relationships.
• Assist in customer and business development alongside sales and management teams.
• Operate within the company's QA system and handle any additional tasks as directed.

• GCSE/O level standard education or equivalent.
• Proven customer service and operational experience within the business sector.
• In-depth knowledge of international transportation and logistics, specifically in export Air, Sea, and Road operations.
• Understanding of financials and their impact on business.
• Proficiency in IT systems and processes used in the transport sector.
• Fluent in English and any other languages beneficial for operations.
• IATA qualification and ability to pass the reval exam every 2 years.

• Competitive salary package.
• Opportunities for professional growth within a global company.
• Engagement in diverse and challenging projects.
• Supportive team environment.

To apply for this Freight Forwarder position, please submit your CV now!