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Freight Account Manager

Posted 6 February by Kuehne + Nagel Ended

Job Title: Freight Account Manager
Location: Leeds

As a Freight Account Manager you will need to achieve profit growth through the effective management of new and existing customer accounts from sales through to delivery.

Your Tasks and Responsibilities

  • Consistently grow the gross profit and achieve the targets as set out in the Freight Account Manager Scheme.
  • Achieve sales productivity and revenue targets as set out in the Freight Account Manager Scheme.
  • Maximise all revenue opportunities from existing customers by proactively pursuing undeveloped areas.
  • Generate new prospect leads and new accounts over the telephone and face-to-face.
  • Generate new prospect leads for the Contact Management System using external sources.
  • Process consignments and enter telesales information on to the Contact Management System.
  • Monitor consignments ensuring that the highest levels of service are carried out at every stage.
  • Provide customers with accurate and cost effective quotations.
  • Ensure all relevant sales and purchase ledger invoices within the Trainee Freight Account Manager's remit are processed on time.
  • Prepare weekly/monthly figures of sales activity as instructed by the Branch Manager.
  • Provide a high level of internal and external customer care.
  • To be responsible for own safety and health and that of colleagues; in accordance with company safety and health rules. Do not walk past a safety hazard or near miss; report it promptly.

Your Skills and Experience

  • GCSE Maths and English Grade C or Above (or equivalent).
  • Excellent customer service skills.
  • Demonstrate an ability to negotiate and influence others both internally and externally.
  • An understanding of how to influence the profitability from a customer.
  • Have a strong attention to detail and accuracy.
  • Have proven experience of stakeholder management and networking to achieve results.
  • Experience of working to targets and deadlines.
  • Experience of working in a proactive outbound cold calling sales role either on the phone or face-to-face.
  • Influencing skills are essential, this is a competitive industry.
  • Customer focused.
  • Full Driving Licence.

With more than 74,000 employees at 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies. Its strong market position lies in the seafreight, airfreight, contract logistics and overland businesses, with a clear focus on providing IT-based supply chain management.

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Reference: 34405731

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