Food Hall Manager
Competitive Rates of Pay
Flexible Weekly Rotas of shifts Monday through to Sunday
Our Client is setting a new benchmark by combining local produce and a table service restaurant with an exciting plant and gift offering. Our Client is distinct from virtually all competitors thanks to its focus on four key areas:
·Table service restaurant
·Fresh and locally sourced produce
·High quality plants
·Quality and unique gifts
Duties and Responsibilities of Role:
As Food Hall Manager you will be an integral part of the store’s management team. Day to day the role will involve the leadership and motivation of your team to provide the highest standard of customer service and merchandising, as well as supporting with the effective sourcing and selection of products.
·To lead, train, motivate and coach members of the food hall department to perform to their best and provide an outstanding customer experience.
·To share product knowledge and selling skills expertise with the team to optimise the team’s capability to answer customer queries and to upsell.
·To promote the importance and benefits of effective team working. Demonstrate a positive leadership style with an enthusiastic, positive, committed and flexible attitude.
·To ensure that all paperwork relating to the team and the department is accurately completed to relevant deadlines e.g. due diligence, holiday requests, timesheets, H&S records.
·Recruitment of team members.
·To support team members as required with customer issue resolution - step in, calm and resolve customer queries to bring about a speedy resolution and encourage the customer to buy and return.·Ensure the team are briefed adequately to run the department in your a
- Customer Queries
- Store Management
- Fresh Produce