Food & Beverage & Retail Team Member

Posted Today by National Trust
Summary

Working within a bustling atmosphere as part of passionate team this role as a F&B & Retail Team Member plays a core part in providing fantastic customer service.

The Hours: 16 hours per week

The Salary: £8.21 per hour

Duration: Fixed term until 28 Feb 2021

What it's like to work here

This 18th century Palladian house is set within 300-acres of parkland. The ambitious team are focused on making Nostell Priory one of Yorkshire’s most high profile visitor attractions and are looking for creative hard-working people who will bring ideas and energy to the property. The property is situated a short distance from bustling Wakefield, meaning the property offers a rare opportunity to work in the country, but live in the city.

What you'll be doing

With your love of working with people and desire to provide an excellent service, you’ll work across both our food & beverage and retail operations to make sure all visitors have an outstanding customer experience. You’ll acknowledge, welcome and engage every visitor, offering them help and advice with their purchases and look for ways to go the extra mile to make their experience memorable.

As a key member of our food & beverage and retail team, you’ll ensure that all stock is available, displayed in a pleasing way, is correctly priced and available for purchase. You’ll look to maximise the profit and sales generated at our special places by ensuring that every opportunity is taken to increase our sales and average customer spend, whilst informing customers of the amazing work we are doing and what their money is funding – whether this is financing local projects or promoting our national strategy, cause and membership offer.

Please also read the full role profile, attached to this advert.

Who we're looking for

You'll be;

  • Helpful & Friendly
  • Customer focused with a positive attitude
  • Enthusiastic with a willingness to learn
  • A team player, but also can work on your own initiative
The package

Benefits for working at the National Trust:

  • Flexible working whenever possible
  • Free parking at most locations
  • Discounts in high street stores, cinemas, National Trust properties and cafes.
  • Free entry to our properties for you, a guest and your children (under 18)
  • Generous annual leave
  • Subsidised health cash plan
  • Free 24-hour support service
  • Substantial pension scheme of up to 10% basic salary
  • Training & Development tailored to you
  • Up to 5 days of paid volunteering for you.

As a commitment to continued development within our people, we offer, at line managers discretion, a variety of internal training and hospitality apprenticeship courses to support you with your current and future career prospects.

Reference: 39880950

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