Food and Beverage Service Manager

Posted 31 October by Demon Recruitment Group

We are recruiting for an F+B Service Manager to join our clients property on the outskirts of Ascot, overseeing one of their dining concepts, leading the team to deliver a seamless 5* service.

Due to it's location, applicants are required to have their own transport - the property is not serviced by public transport.

Essential functions

  • Manage and deliver an effective training and development system for your team to ensure that they meet their required standards and develop in their roles.
  • Support the Drawing Room Assistants and Assistant Manger when required
  • Guarantee that the highest standard of service and product is delivered is delivered to our guests at all times throughout the hotel.
  • Have a high level of presence within the department and be confident in communicating with guests to ensure that their expectations are met and exceeded.
  • Care for the welfare of the team and discuss with the superior areas that may require attention.
  • Assist in ensuring that the team aim to achieve financial targets whilst maintaining a cost conscious approach.
  • Lead by example through a 'hands on’ approach in order to motivate and coach the team to excel on a daily basis.

Qualifications and Desirables

  • 5 star hotel experience preferred
  • Passion for delivering a 5* service
  • Experience with supervising a team
  • Food and wine knowledge
  • Excellent interpersonal skills
  • Complaint handling/Problem solving

Benefit Package

• Complimentary nights with breakfast within the hotels collection
• 50% F&B discount at selected restaurants in the collection
• Very generous Employee Introductory Scheme offered
• Team members' awards and incentives schemes
• Contributory pension scheme entitlement from date of commencement
• Life assurance cover for all team members
• Uniform laundered complimentary
• Complimentary meals whilst on duty at team members' restaurants
• Complimentary Internet at allocated computers in team areas
• Cycle to work Scheme
• Occupational Health, including subsidized massage treatments and health clinics
• Complimentary Eye Test for VDU users

• Access to a discount platform offering over 800 different retailers and restaurants

Required skills

  • Hospitality
  • Restaurants
  • Restaurant Management

Application questions

Do you have experience in a similar role?
Do you have your own transport?

Reference: 38983876

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