Fluent Speaking German & English Customer Consultant -£21.000k
Fluent Speaking German & English Customer Service Consultant - Ringwood - £21,000
Are you Fluent in German & English & have excellent Customer Service skills? Our prestigious client, based in Ringwood requires a target driven individual both qualitive & quantitative with exceptional customer relationship skills for this busy role supporting customers both by phone & via email in English & German.
They need to deliver an exceptional level of customer experience for all customers however they get in touch by phone, email or white mail.
- Excellent telephone manner
- Excellent literacy & numeracy
- Very good PC/ typing skills
- Attention to detail
- Fluent German & English speaking written and verbal skills
- A good team player/Have fun at work
- Previous inbound contact centre experience is desirable but not essential.
- Natural ability to communicate & empathise to help a customer with their challenge
Must be available Monday to Saturday 8am - 8pm as hours are on a flexible rota basis & will change.
Full training will be given in a classroom for 2 weeks & will include supporting on-going training requirements for the duration of the project. The induction will include many areas covering the Data Protection Act (DPA) Quality Management System and all other systems & soft skills training.
Apply now -
If you should be interested in this role & want to find out more, then please don't hesitate to contact or alternatively please call option 1 & ask for Amy Wilkins.
- Excellent Customer Service
- Numeracy & English literate
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