Fluent German Customer Service - temp to perm

Posted 4 December 2017 by Sheridan Ward Recruitment Services

Location : Uxbridge

Salary: £13 per hour

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Our clinet in Uxbridge is currently looking for a Customer Service representative to join their team

Key Duties:

- Managing customer expectation on SLA, coordinating logistics - transport and operational activities coordinate

- Following up with customers both internal and external by advising scheduled ship dates and keeping them updated of any changes

- Deal quickly and efficiently with customer enquiries or complaints by phone, post or e-mail whilst ensuring that all contact is documented and recorded.

- Ensure that all customer complaints are followed up to ensure a satisfactory outcome.
- Prepare pricing and sales proposals in conjunction with Sales and Marketing.

***PLEASE NOTE THAT ONLY SUCCESSFUL CANDIDATES WILL BE CONTACTED***

If you think you have the experience for this role make sure you APPLY TODAY!!

Sheridan Ward Recruitment is an independent local recruitment agency that has over 30 years combined industry knowledge. We have consultants who are CIPD qualified which means they are able to provide knowledge of best practice in recruitment and selection. Based centrally on the High Street in Uxbridge, we cover permanent, temporary and contract recruitment services within Middlesex, Buckinghamshire, Berkshire and West London region.

Required skills

  • Customer Service
  • German
  • Logistics
  • Supply Chain

Reference: 33942026

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