Fleet Sales Support

Posted 12 March by Inchcape Retail Limited

Fleet Sales Support - Audi Swindon

The Role

The purpose of this role is to offer an outstanding service to our National Account customers through accurate quoting and ability to locate vehicles to meet the customers’ requirements and offer alternative vehicle options. Sales Support should be deemed as 'experts’ or 'specialists’ with an exceptional knowledge of their brand and all sectors of the industry and ensuring we meet our IA+ Fleet customer experience standards. Responsible for being a 1st line support to our LBDMs & RBDM’s to help drive sales opportunities.

Duties and Responsibilities

* Support Account Manager with actioning enquiries for FN50 accounts with quick turnaround quote times and offering alternative stock vehicles

* Work with our LBDM’s & RBDM’s to help secure 'local business’ via quoting, locating and ordering vehicles

* Process new orders, tag on SLI and update procurement systems accordingly (Ebbon/SupplyTrak)

* Work within SLA guidelines set by either customer or IA+, support any challenges when 100% not met

* Provide Contract Hire quotes using the manufacturer finance portal to both internal and external customers

Role Requirements

* Excellent communication skills - both written and verbal

* Demonstrate relationship building skills (internal & external)

* Be self-motivated and dedicated

* High level of attention to detail and an accurate processor

* Be pleasant, professional and proficient at all times

* The ability to plan your own workloads and prioritise when required

* Knowledge of the leasing industry or motor trade is an advantage

* Experience with e-procurement platforms an advantage

* Flexible working hours

Benefits

Fleet Sales Support will receive a competitive salary, we also offer great benefits including:

22 days holiday, rising to 25 after 5 years, Company pension scheme,
Life assurance, Childcare voucher scheme, Discount gym membership, Vehicle purchase discount, Employee Advantage - retail discounts with over 3000 retailers and Cycle to work scheme

Required skills

  • Dealership
  • Fleet
  • Price Quotes
  • Sales Support

Reference: 34667450

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