First Line Support Technician

Posted 29 January by Ground Control Ltd

We are the UK’s leading grounds maintenance and landscaping company and recipient of the Queen’s Award for Enterprise (Innovation).

Our core purpose is to create and maintain external environments that are safe and enjoyable for all. Through our absolute focus on customer service and outstanding delivery, we are the most respected company in our chosen field. We inspire each other to be the best that we can be.

With significant and ongoing growth we have a fabulous opportunity for a winning First Line Support Technician, who loves to triumph. With ownership partnering with all of our key business areas, you will a busy life ensuring the delivery of your stakeholders IT needs, with the key focus being timely resolution and quality of service.

Our values are the key to our ongoing success and we are looking for passionate candidates with like-minded values of:

A desire to win

Delivering outstanding customer service

Innovation and embracing change

Valuing each other

Acting with integrity and honouring our commitments

Seeking value in everything we do

The role of First Line Support Technician is vital to our ongoing business success. Being at the cutting edge of IT innovation, with recognition for with the accolade of the Queens Award for Enterprise: Innovation in 2016, it is extremely important to us that we have 100% availability of our IT systems and equipment for our stakeholders. You will be one of our go to people for our IT needs, for all of our divisions; we know that you will need to have an absolute passion for the timely delivery of an amazing IT experience. You will be an extremely proficient communicator, with superb attention to detail, confident with prioritisation, naturally "can do" and instinctively know when to utilise the expertise around you to win. Wearing many IT hats, running at 100 miles an hour and being in the thick of things will be extremely important to you and you will value recognition for personal success.

We are dedicated to our employees achieving their career ambitions and will provide you with extensive on the job technical training along with competency and behavioural learning. You do not need to have prior grounds maintenance experience. IT First Line Support experience and knowledge will be advantageous.

If this is you and should you have a desire to join a highly successful and inspirational business, that shares your life values, we absolutely want to hear from you!

Required skills

  • Line Support

Reference: 34338579

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