Financial Services Apprentices in Customer Service roles

Posted 5 April by D S T Featured
Summary

A number of Apprenticeship opportunities exist in our Basildon office, this particular opportunity sits in our Client Services team.

Apprentices in our Client Services team hold telephone-based roles, answering customer queries and dealing with requests regarding their investments, such as pensions and ISA's.

These opportunities provide excellent training and industry knowledge, and are the perfect platform, from which to launch your career within Financial Services.

Package

A fantastic opportunity to join one of the fastest growing and largest employers in Essex! Join us as an Apprentice with full training and support from day one!

*****This position applies to candidates still in education. We are happy to conduct interviews on predicted grades and hold positions open for September, October and November's monthly intake ******

DST offers a fully paid Apprenticeship leading to an NVQ Level 2 or 3 in 'Providing Financial Services' and the first paper of the globally recognised IOC qualification! All training is via E -Portfolios/webinar/on the job. No attendance at college is needed and you will be amongst many other current and former Apprentices, so with great support! Upon successful completion of your Apprenticeship an internal development scheme awaits you at DST, and with it, the ability to climb the career ladder further!

Starting salary of £12,250

Fully paid training and qualifications

6% non-contributory pension scheme

Life Assurance (4 x salary)

Single person healthcare

Flex benefits scheme

Discount scheme

DST Sports and Social membership

On site canteen

Main Responsibilities

A number of Apprenticeship opportunities exist in our Basildon office, this particular opportunity sits in our Client Services team.

Apprentices in our Client Services team hold telephone-based roles, answering customer queries and dealing with requests regarding their investments, such as pensions and ISA's.

These opportunities provide excellent training and industry knowledge, and are the perfect platform, from which to launch your career within Financial Services.

Ideal Candidate
  • GCSE Mathematics and English Language Grade C or above (essential)
  • A good telephone manner and excellent verbal communication skills
  • A strong command of spelling and grammar, with a good eye for detail and accuracy.
  • Good general computer skills including basic Word, Excel and email (plus any experience of using an in-house database is a bonus)
  • The ability to work to daily/weekly deadlines and follow strict processes
  • Above all, the desire to learn and an eagerness to begin a career in the financial services sector!

Required skills

  • Grade 4 or above in English and Maths (or the eqivilent)
  • confident when on the telephone

Reference: 34837289

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