Salary, £18,000 plus bonus of upto 20%.
We’re an energetic team of friendly, driven experts, dedicated to putting car buyers back in control of one of life’s biggest buying decisions. Did you know, buying a vehicle is one of the most expensive purchases people make and the second biggest overhead after a mortgage! Zuto are a forward thinking business, pioneering a change in how people finance a car and this role is crucial in helping us shape the future of car financing.
As a Processing Executive you will help guide customers through their final (and very exciting) stages in their car buying journey, ensuring a hassle free, simple and fun experience - it’s no wonder 98% of our customers recommend us!
Why you’ll love Zuto
We invest in our people. From day 1 you’ll embark on your own Zuto journey. We deliver a superb induction day and onboarding course to get our new starters up-to-speed on all things Zuto.
We take care of our Zutonites. Joining us, you’ll not only be joining a lively and committed team you’ll also be entitled to our fabulous benefits, including; Cycle2Work Scheme, Dental and Critical Illness cover, Life Assurance and Income Protection, Enhanced Maternity/Paternity, Retail, Opticians and Gym discounts, Pension contribution, generous holiday allowance, charity and birthday day off!
We recognise and reward. Top performing Zutonties and those who live and breathe our values receive fantastic incentives - we love to give away spa days, Macbooks, retail vouchers plus pizza and prosecco lunches for outstanding teams who go above and beyond for our customers! On top of that, we celebrate success together - over an infamous Zuto brew or an impromptu night out!
As a Processing Executive you’ll receive a salary of £18,000 plus bonus of upto 20%. We’re open Monday to Friday 9am - 8pm, Saturday 9am to 6pm and Sunday 10am to 6pm and you’ll be required to work a 40 hour week. This shift pattern includes evening shifts as well as weekend days to ensure we’re there for our customers when they need us - perhaps that’s why we’re trusted by over 2 million!
Don’t take our word for it
We’ve placed in the Sunday Times Best Companies for 3 years running, we’re also in the Top 10 Fastest Growing Tech companies in the North. Zuto vacancies are internally promoted so you’ll have your foot in the door to a vast array of progression opportunities, as well as the chance to network with specialists and experts.
Proactively manage an allocation of customers and support them through their car-buying journey - let your personality shine through and provide an outstanding, tailored service for each
Self-driven to meet and exceed targets, our business is driven by your drive to succeed
Regularly contact customers, suppliers and lenders to confirm you’re doing all you can to guide your customers on a hassle-free journey
Effectively and efficiently manage a pipeline of applications
Ensure your calls are compliant and adhere to FCA regulations, guaranteeing the best and fairest outcome for your customers
Actively take an interest in the latest in-house technology and processes, alongside lender criteria and business updates
Collaboratively work within a tight knit team, providing assistance, support and help to other team members as required
Ensuring that paperwork and documentation is complete, and that all relevant details meet the exacting standards of our lenders
Speaking to automotive dealerships and the customers to provide updates on the process of a loan
Working to targets in a fast based working environment
Actively taking part in coaching and development sessions to ensure ongoing development within your role
What we’re looking for in you
You'll be a strong and personable communicator with great telephone skills
You're able to adapt your style to suit your customers and breakdown complexity in confident common-sense way
You're super organised, able to manage multiple stakeholders and get things done
You can work by yourself, but contribute to the team and work well within a collaborative and customer focused environment
You are positive, proactive and motivated person, with a real desire to deliver
Are passionate about exceeding customer’s expectations
Able to work to targets within agreed within time frames without comprising on quality
Experience wise, we'd like to see experience of working with customers, administration and ideally sales processing
Think you've got what it takes to make a fantastic Zutonite? Apply today and start your Zuto journey!