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Financial Customer Service Associate

Posted 16 November by Manpower Ended
Manpower is currently looking to employ Customer Service advisors to work for a Major leading financial brand based in the South Gyle area of Edinburgh.

As a Customer Service advisor it will be your job to ensure strict security procedures are followed with every customer call. Providing high quality support, you will need to be very vigilant and have a strong attention to detail.

Your duties will include answering calls and providing high quality support to customers as well as:
*Security Checks
*Transaction Investigations
*Raising cases for head office
*Getting up-dates on existing cases
*Re-assuring/settling upset customers

The ideal candidate will be friendly, confident and approachable, have great computer literacy skills and a polite telephone manner. You will be required to maintain a high level of confidentiality and maturity while keeping up fast paced working methods throughout the day.

Our client offers fantastic career progression opportunities as well as other great benefits, including:
*33 days paid holidays - per annum
*Competitive Salary - including shift uplifts
*Extensive training regime which is relayed into a guide
*On-site Starbucks, Restaurant & Gym
*Regular team activities, including frequent dress-down days
*Manpower's bespoke online training & development centre
*Regular advice and guidance from our on-site manpower employee managers

For this role we initially offer a temp-ongoing contract, meaning there is no end date set on your assignment, the client offers great training and career progression. On average 80% of manpower employees placed on this assignment move onto permanent contracts within the first year.

If you are interested in starting a meaningful career, and feel you have the drive, commitment and skills to help our client achieve their company goals, then please apply here today!

Please note, due to confidentiality we require candidates to pass a credit check and a basic disclosure as part of the application process

Reference: 33313601

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