Finance Specialist

Posted 14 February by Jennifer Griffiths Recruitment
Easy Apply

To provide an excellent service to our Customers, Dealers and Finance Providers at all times.

Qualify customer’s requirements and suitability for credit; propose to appropriate lenders and see each deal through to completion whilst following the company’s compliance process.

  • To provide a high standard of customer service to existing and potential customers.
  • To communicate effectively by telephone, Email and Face to Face
  • To have a full understanding of all Asset Finance business processes and procedures
  • Full understanding of all the finance products available
  • To follow sales and process scripts provided
  • Regular contact and relationship management with supporting dealers
  • To communicate effectively with lenders.
  • To obtain information for loan applications and to answer questions about the process.
  • Explain to customers the different types of products that are available
  • To provide relevant information and guidance
  • To take instructions from clients
  • To complete and maintain accurate file notes
  • To check customer documentation before dispatch
  • To answer the telephone promptly and professionally
  • To provide Reports as requested
  • Ensuring every customer is treated fairly throughout the sales process
  • Sending finance proposals to appropriate lenders based on the information available.
  • Liaising with finance providers to achieve best outcomes for each customer.
  • Setting up New Dealers using the company 'Set Up’ process

KNOWLEDGE, SKILLS AND EXPERIENCE

  • PC Literate, including the use of Microsoft packages
  • Good literacy and numeracy skills
  • To have a good understanding of consumer credit
  • Knowledge of regulations of the Financial Conduct Authority
  • To provide Reports as requested
  • Understand lender requirements to secure best outcome for customers
  • Communicate and build relationships with Dealers
  • To complete and maintain accurate file notes
  • To communicate effectively by telephone, email and face to face
  • To provide a high standard of customer service

PERSONAL ATTRIBUTES:

  • Team Player
  • Excellent communication and customer service skills
  • Conscientious
  • Attention to detail
  • Organised
  • Self-motivated

Handling of caravan insurance would be an advantage for this role

Salary: £16,000 basic OTE £25,000

We shall only respond to candidates with relevant experience

Required skills

  • Customer Service
  • Management
  • Sales

Reference: 37283919

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