Finance Service Desk Assistant, Customer Services

Posted 15 February by Deloitte
Featured

Your opportunity


So, you are interested in working in a busy Finance team and are looking for a way in.
You have a thirst for knowledge and are looking for a supportive environment where you can learn. Thinking on your feet comes naturally and you enjoy delivering a great customer experience. If this rings true, then this role could be for you.


Working at the forefront of the finance team requires mental agility. Our Finance Service Desk receives high volumes of enquiries from clients, suppliers and employees about a whole range of issues important to them. It’s a complex role that primarily deals with accounts payable and accounts receivable queries, so you’ll need to build strong working relationships to be successful. The ability to provide accurate guidance in a professional and timely manner is essential.

Your role


You will need good experience of working in a customer focussed environment, dealing with volume calls and enquiries. You should be a team player with a calm and courteous manner and confident you can communicate professionally at all times.


Your work, your choice


How long does impact take? How long is a piece of string? How many seconds does a solution contain? How can we possibly tell? After all, impact can be huge or small. Immediate or years in the making. At Deloitte we believe the best impact is the value we add, not the hours we sit at our desk.


We, therefore, carefully consider agile ways of working, both formal and informal, that allow for the best impact for our people and our clients. If the working pattern you are looking for is not specifically indicated below, we are happy to discuss alternative arrangements.

Location: Central Milton Keynes

Work pattern: Fixed term/Permanent full time. Agile working options available. Rotating Shifts between 7am and 6pm.

Your professional experience


A Preferred background in Finance would advantageous, but not essential. Microsoft Office skills are a must. .. ...

Your service line

Internal Client Services

At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal client services team. With our combined specialist skills, we provide all the essential support and advice our client-facing colleagues need, right across the firm. We impact every area of our business, every day. From solving IT issues quickly and efficiently, to ensuring our people get the best possible training, to guiding colleagues on their tax and pensions. From our centralised hubs in Milton Keynes and Cardiff, we live, breathe and deliver the Deloitte experience. At Deloitte, we’re all about collaboration. And nowhere is this more apparent than among our 2,000-strong internal services team. With the introduction of CoRe, which provides a global service for finance processing, IT helpdesk and staff training, there is support for our colleagues regardless of where they’re based. From our centralised hubs in Milton Keynes and Cardiff, we live, breathe and deliver the Deloitte experience.

About Deloitte

Our Purpose & Strategy
To make an impact that matters for our clients, our people and society - defines who we are and what we stand for. Our purpose provides the foundation for our strategy and our aspiration to be the undisputed leader in professional services: this is not about size, it's about being the first choice. The first choice for the largest and most influential clients, and the first choice for the best talent.

What do we do?
Deloitte offers global integrated professional services that include Audit & Assurance, Consulting, Financial Advisory, Risk Advisory and Tax Consulting. Our approach combines intellectual leadership, industrial expertise, insight, consulting & problem solving capabilities whatever the role, technology revolutions and innovation from multiple disciplines to help our clients excel anywhere in the world.

For a full job description please visit our online Deloitte Careers portal.

Requisition code: 161308

Reference: 37295355

Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job