Finance Customer Agent - 1yr Contract - Start Sept

Posted 6 days ago by Demon Recruitment Group

Demon Recruitment Groupis currently recruiting for a Finance Customer Agent to join their Client in the Colnbrook area. Working for one of the largest Logistics companies globally, this is a great opportunity to develop your career.

**Interviews via ZOOM ASAP**

Must be available to start in September.

Duties will include:
-Handling customer service calls
-Logging information and sending correspondence
-Investigating issues and resolving OR escalating when required
-Contacting Line Managers for further action
-Following up service reviews to ensure complete customer satisfaction
-Reporting any issues
-General administration support

Experience/Skills required:
-Previous customer interaction - Call Centre/Retention etc
-Excellent communication skills
-Confident telephone manner
-Ability to give constructive feedback
-Good IT skills

This role does require a 5 yr checkable history - with no unexplained Gaps. Acceptable gaps include; Job Seekers, Education and other - if can be traced with paperwork for other reason.

Demon Recruitment Group confirms its commitment to equality of opportunity in all areas of its work. All individuals will be treated in a fair and equal manner and in accordance with the law regardless of gender, marital status, race, religion, colour, age, disability or sexual orientation.

Required skills

  • Call Centre
  • Customer Service

Application questions

Do you have Call Centre or high volume call handling experience?
Are you able to provide consist3?

Reference: 40668968

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