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Finance / Accounting Customer Service

Posted 16 January by We Are SSG Easy Apply Ended

Finance / Accounting Customer Service

Peterborough

£18,000 - £22,000

Monday - Friday

Responsibilities

  • Provide verbal and written assistance to clients Accounting/Finance Software
  • Walk customers through problem solving process
  • Utilise excellent customer service skills and exceed customers’ expectations
  • Ensure proper recording, documentation and closure
  • Notice trends and suggest improvements
  • Assist in creating process guides and notes for clients

Requirements

  • Proficiency in English
  • AAT level 3 qualified/part qualified
  • Strong customer service and communication skills
  • Troubleshooting and multi-tasking skills
  • Good ability to deal with different software programs
  • Experience with Accounting/Finance software packages
  • Good general IT abilities

Please send an updated CV for further details.

Required skills

  • AAT
  • Accountancy
  • Customer Service
  • Finance

Reference: 33699901

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