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Field Technical Support

Posted 9 April by Robson James Recruitment Ended

The Company

My Client specialises in the distribution of flat roofing systems within the UK market, focusing on single ply and liquid waterproofing systems. They operate in both the specialist installer sector, providing training and technical support to an approved contractor network, and in supplying systems to a range of merchants distributing their products nationally. The Company are constantly seeking opportunities to supply innovative and high quality waterproofing systems to compliment and expand the well-established ranges of single ply roofing systems already in place, and have recently incorporated a series of liquid waterproofing systems in both our approved contractor and merchant ranges.

What does the role involve?

The Field Technical Manager will report to the National Technical Manager. This is an exciting opportunity for a candidate based in the North of England. The role will involve time spent conducting training and support at a training facility in the region, and the successful candidate will be based here. The role will also involve visits nationally to carry out training and support roles. As Technical Support, you will give technical assistance and advice for our range of single ply and liquid waterproofing solutions, and be a point of contact for our approved contractors and distributors.

Working alongside the Sales Team, you will also help to ensure that roofing inquiries are converted into sales, by providing the expertise to reassure the client that choosing the company's systems is the right choice to ensure quality service and products from specification through to installation.

You’ll be expected to carry out live product demonstrations, conduct training for our Approved Contractor’s and for our Distributor network’s customers, process warranty applications and undertake a varied range of tasks.

To be successful in this role, you will ideally have knowledge of the standards and regulations within the roofing industry, however this can be taught. You’ll be able to engage with all members of the design and construction team and have excellent communication and influencing skills. You’ll possess basic computer literacy (Word / Excel) with the ability to produce reports following site inspections, etc. You’ll have the ability to understand technical drawings and calculate material requirements from them. You’ll have confident communication skills with a varied range of people, and possess the ability to adapt and learn new skills. Some knowledge of AutoCAD would be beneficial, but not a requirement.

The Individual

Ideally, you will already be working or have worked in such a role, or be an experienced roofer with training or supervisory skills looking to make a positive career change. Experience in working with single ply and liquid waterproofing systems would be a distinct advantage

38-40K Basic, Car, plus benifits of working with a PLC.

If you’re a highly motivated individual with the ability to motivate and inspire others we look forward to receiving your CV so please click the apply button below:

Required skills

  • Contractors
  • Technical Support
  • Flat Roofing
  • Train Others

Reference: 34627893

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