Field Support Engineer - c £40k + bonus & benefits
Based in Royston with global travel
Our office in Royston is currently recruiting for a Field Support Engineer to support our customers across the globe. This will be done by troubleshooting and repairing complex electromechanical issues on high value capital equipment. The Field Support Engineer will also escalate technical issues to their manager and take overall responsibility for driving technical resolution. Installation support also forms part of the role especially when introducing new product. The role will also include imparting advice to MO's end users alike to obtain the best performance from the machinery along with operator training. Documenting issues and working with in house engineers to help provide solutions is a key part of the role.
Ideally our client is looking for someone who has a higher level of education in an engineering discipline, has experience of working in a customer facing environment and can work for an organization with an internal and external customer base.
If you have a can-do attitude, a passion for understanding and delivering superior customer support and want to work for a global market leading organisation please apply online.
For a confidential discussion on the above opportunity or other similar roles please call Rosie on or email;
Key words: Field service engineer, Global engineer, International engineer, electromechanical, electrical engineer, travelling engineer
Gi Group Pharmaceuticals provides a tailored Account Managed Service and dedicated Pharmaceutical recruitment team and partners with many different Pharmaceutical and Biotechnology clients throughout the globe and the United Kingdom.
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