Field Services Engineer - Solar Business
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The Solar Business Unit of Schneider Electric brings together an expertise in Inverter technology specific to large scale industrial solar power plants and battery storage systems, with a focus on new, industry leading technology.
The role will be responsible for the Level 2 services for Schneider Electric’s solar products and solutions in the South-East including Utility Sized Large Solar inverters and Residential Inverter three-phase and single-phase inverters.
To perform this job successfully, an individual must be able to perform each primary duty satisfactorily
Provide on-site and remote field service support for customers, including system installation, commissioning and preventative / corrective maintenance for complex solar systems
Perform Site Audits if necessary and needed to evaluate inverter/ System’s health status
Prepare and send service intervention reports
Maintain overall customer satisfaction, including a strong emphasis on contractual commitments regarding response time and system uptime
Provide instructions related to product operation and maintenance, including both basic maintenance training at the customer site and advanced training provided if required
Must be able to read and interpret engineering diagrams and drawings, electrical schematics, manufacturing and service procedures, and bill of materials
At least 5 years of experience in Service or Maintenance of solar inverters or systems with the Solar Industry
Strong technical background
Ability to travel frequently across the South-East and UK wide when required (>60% of the time) and some travel abroad (
Able to multi-task and work in a fast-paced challenging environment, in a start-up mode, with a problem-solving mind-set
Excellent teamwork, communication and people skills
Strong communication skills in English (internal & external audiences)
Knowledge of Schneider Electric
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We are always open to a conversation around flexible working.
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Electrical Engineering Degree is desirable