Field Service Engineer

Are you passionate about delivering exceptional service? Do you thrive in dynamic environments requiring technical expertise? Are you eager to join a forward-thinking organisation that values innovation and personal growth?

We are currently looking for an exciting opportunity: a Field Service Engineer to join our busy and expanding team in Lancaster, Lancashire. If you’re ready to take the next step in your engineering career, this could be the perfect role for you!

Hours of Work: Full time

As a Field Service Engineer, you will be responsible for installing, maintaining, and repairing advanced cash-handling equipment across various sites. Your role will involve troubleshooting technical issues, providing excellent customer service, and ensuring our equipment operates at peak performance to meet client expectations. You'll work independently, managing your own workload while collaborating with local service centres to deliver seamless support.

Field Service Engineer Requirements:

• Recognised engineering qualification with relevant post-qualification support experience
• Previous experience in a customer-facing technical support role
• High mechanical competence and ability to interpret electrical schematics and mechanical drawings
• Excellent communication and problem-solving skills
• Valid UK driver’s licence and willingness to travel

Field Service Engineer Benefits:

• 25 days' holiday a year plus bank holidays with the opportunity to buy up to five additional days
• Company Car
• Competitive company pension scheme
• Ongoing training and development
• Private medical insurance for all employees (enhanced membership can be purchased for other family members)
• Dental insurance for all employees
• Life assurance
• Income protection scheme
• Employee assistance programme
• Employee Wellbeing events and Mental Health First Aiders
• Employee My Benefits portal offering extensive retail discount

Meet the Organisation: Who We Are and What We Do

We are global leaders in Customer Experience Automation, committed to transforming businesses through innovative technology. For over 100 years, our trusted brand has combined cutting-edge hardware and software solutions with a talented, dedicated team. With a culture rooted in innovation, we empower retailers, restaurants, and financial institutions worldwide to deliver exceptional customer experiences, save time, and reduce costs. Join us and be part of a legacy of success and continuous growth.

If you think you are suitable for this exciting Field Service Engineer role, don’t wait—apply now! Take the first step towards a rewarding career with a market-leading organisation that values your skills and ambitions. We can’t wait to hear from you!