We are looking for a highly effective, highly motivated and experienced Field Service Engineer to join our team. This engineer shall support the achievement of business objective by offering technical services to our customers before, during and after the installation. The candidate should have more than 1 years’ experience in LED customer service and comprehensive knowledge about video display system, control room, conference room and broadcasting video wall, and have good communication skill.
Our designing and manufacturing headquarters company SHENZHEN AOTO ELECTRONICS CO., LTD is a public traded company located in Shenzhen, China, with over a billion RMB sales per year. It is a world leading LED display complete solution provider and top LED solution provider.
-Responsible for customer service work in the region;
-Service contract renewal and maintaining;
-Communicate with China headquarters;
-Support exhibitions in the region;
-Support pre-sales demo and technical service;
-Cooperate and feedback to call center in headquarters;
-Provide solutions and technical references for the LED display projects.
-Submit reports about installation, technical training and routine inspection.
-Edit instruction for installation, maintenance and training.
-Assist with work permits application of non-local employees if necessary;
-College’s education or above;
-Majored in electrical, electronics, communication, computer, etc.;
-1years’ experience in LED display or related industry;
-Field service experience is a must.