Field Service Engineer

Posted 9 February by Quality Personnel Featured

Due to continuous growth a well-established manufacturer of digital equipment is looking for a Field Service Engineer to join their team.

Field Service Engineer will be servicing equipment is Home Counties, London and Milton Keynes so ideal candidate will live in the Watford area.

Responsibilities:

  • Installing, repairing, troubleshooting and commissioning digital equipment at clients’ premises.
  • Providing clients with great customer service
  • Following general procedures when visiting clients
  • Ensuring adequate preparation of tools, manuals, parts, paperwork and personal appearance before entering Customer’s premises
  • Advising the customer of work carried out and gain their approval for the machine’s working condition, parts required or other actions as appropriate & Completing all call data and paperwork legibly and obtain customer’s signature by either manual job sheet or electronic PDA.

Skills:

  • To be self-motivated to provide the highest quality service at all times to the customer.
  • To be a skilled and proficient communicator at all levels.
  • To be computer literate and be able where appropriate to use company identified software packages.
  • To display a high degree of mechanical, electromechanical and electronic knowledge

Reference: 34078413

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