Field Service Engineer

Posted 23 January by Heat Recruitment Featured

Job Title: Field Service Engineer

Location: Bromsgrove

The Client:

Our client has been a lead IT product provider for over 30 years. They deal with a wide range of IT solutions and Web services.

The Opportunity:

You will be providing the best customer service and advise to technical issues and queries raised by customers, both in the office and out. This role is a technical role and the customer base is mainly small businesses from a mixture of different sectors. You will have the chance to fully contribute to the team and to identify & improve customer service. Our client fully encourages ongoing training and staff are encouraged and supported through their career.

What’s needed for me to be considered?

  • Previous experience working in 2nd/3rd Line Support roles
  • Solid knowledge of IT
  • Excellent communication skills
  • Experience of Microsoft workstation
  • Microsoft certified
  • Knowledge of networking

Benefits

  • 20 days holiday plus 8 bank holidays.
  • After 2 years the 20 rises to 21.
  • Personal development plan, training, mentoring both technical and general
  • Staff social events
  • Cycle to work scheme
  • Additional pension contributions
  • Interactive environment where we support each other, and you are never far away from decision makers.

Required skills

  • Customer Service
  • Field Service
  • Technical Skills
  • Technical Support
  • Microsoft

Reference: 33840072

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