Field Service Engineer (Pay & Display/ Parking Systems) - Birmingham - 3 months

Posted 24 January by Lucid Support Services Ltd

Field Service Engineer (Pay & Display/Parking Systems) - Birmingham - 3 months

An exciting requirement has arisen for a field Service Engineer to assist my client in carrying out upgrades to Pay & Display systems & Equipment. Training will also be part of the onboarding process and there may be a chance to upskill you for other types of field service work within the business.

Please see general details below:

  • Upgrades to hardware and software.
  • Installation and configuration of IT hardware equipment.
  • Replacement of internal mechanisms and electronic systems.
  • The majority of work will take place outside, predominantly car parks etc.
  • To provide a repair service, both pre-planned and responsive.
  • To respond to service calls allocated by the call centre
  • Individual responsibility for maintaining a high level of customer satisfaction
  • Use a hand-held computer system for job allocation, stock control, response time reporting etc.
  • Individual responsibility for ensuring stock levels are adequately maintained
  • Advise Service Support Managers of any problem that could compromise commitment to Customer satisfaction
  • Responsibility for maintenance and presentation of assigned company vehicle, computer and other equipment.
  • Promoting a positive image to Customers
  • Be prepared to wear a Company uniform.

If this role is of interest then please apply and a member of the resource team will be in contact at their soonest convenience.

Reference: 34309292

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