Field Service Engineer - CNC Machinery

Posted 18 May by NJW Associates Ltd Easy Apply

Field Service Engineer - CNC Machinery

JOB TITLE: Field Service Engineer

REPORTING TO: Service Director


The role will be responsible for the repair service of our range of technologically advanced CNC machinery and supporting the installation teams when required.


  • Troubleshoot and diagnose machine issues to repair the company’s range of technically advanced CNC machinery.

  • Install and service the company’s range of technically advanced CNC machinery when required.

  • Ensure all necessary materials are prepared and provided to successfully complete the job required.

  • Prepare and submit paperwork including EWO’s, timesheets and expenses to the Service department on a weekly basis.

  • Attend training courses in our UK office as required.

  • Provide information in a timely manner to ensure system is updated.

  • Ensure all work is carried out to a high standard and actively reduce any required remedial work.

  • Wear appropriate PPE and uniform as provided.

  • Deal with customers in an effective and professional manner, developing excellent customer relationships to encourage repeat business.

  • Comply with current internal processes and procedures.

  • Take ownership of issues and work with flexibility according to customer needs, until the problem is properly resolved.


  • Ability to read and interpret electrical drawings, pneumatic schematics and mechanical drawings.

  • Qualifications in an engineering discipline.

  • Excellent knowledge of mechanical and electrical systems.

  • Ability to prioritise workload whilst maintaining accuracy and attention to detail.

  • Excellent Customer Service skills, both written and verbal with the ability to promote high standards of professional behaviour.

  • Good ICT skills.

  • Punctual and time-management conscious.

  • Strong planning and organisational skills.

  • Clean UK driving license

Excellent Salalry Package

Possible backgrounds: Service Engineer, Field Service Engineer, On-Site Engineer, Site Engineer, Field Engineer, Services Engineer, Service Engineering, Maintenance Engineer, Breakdown, CNC, Woodworking, Edge Banding, Edge Bander, Edgebanding, Edgebander,Machining Centres

Required skills

  • Cnc
  • Engineering
  • Service Engineering
  • CNC Machine
  • Field Service Engineering

Reference: 35174513

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