Field Performance Leader

Posted 29 November by Connect Group PLC
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Location - LS, WF, BD & HG Postcodes

Core Days of Work - Tuesday, Thursday and Friday

Contracted Hours - 18 hours per week

Pay Rate - £8.92 per hour, plus mileage

What Is The Role?

Joining us as a Field Performance Leader, you’ll support the Field Performance Manager in achieving successful execution of all agreed call activity within the above areas. You will also be responsible for assisting in the recruitment, development and retention of a team of dedicated Merchandisers.

Other duties include:

  • Support the Area manager in achieving targets and KPIs

  • Carrying out routine audits

  • Deliver annual refresher training

  • Covering calls where necessary

Benefits?

As part of our team, you'll have:

  • Full induction and training during your employment

  • The latest handheld technology to carry out your calls, including a smart phone and PDA scanning device

  • Access to our Colleague Assistance Programme, where you can speak to a trained counsellor on any issues including, money troubles, alcohol and drug abuse, illness, relationship difficulties or bereavement which may be affecting you at home or work

  • Unique online system, collating pay slips and other information

  • Refer a friend scheme: Earn up to £500 for referrals

  • A range of employee benefits, such as Holiday Discounts, Sharesave Scheme & Pure Gym Discounts

  • Promotion opportunities

Who Are We Looking For?

This role is field based, and therefore the successful candidate will need to have a full clean driving licence and access to their own vehicle. The ideal candidate will also have experience in retail, or a field marketing environment and have a passion for ensuring that high standards are delivered and KPIs are met. You'll also be able to demonstrate:

  • Strong interpersonal and communication skills

  • Ability to work on your own initiative

  • Ability to make the right decisions under pressure

  • The flexibility to "go the extra mile"

  • Full commitment to providing excellent customer service

What Happens Next?

If your initial application is successful, you will be contacted by one of our specialist, in-house Recruiters. They will talk you through the role and answer any questions you may have. An interview will then be arranged for a suitable time. If successful the Recruitment Team will guide you through the process up until your first day, where you will have a full induction into the company and continued support from your new team.

Reference: 39476446

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