Field Care Supervisor

Posted 16 October by Caremark Ltd
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Caremark (Richmond) is looking for a Field Care Supervisor to join an exciting team. Primary responsibilities will be as follows:

  • To carry out Individual Needs Assessments for new and potential clients.
  • To conduct risk assessments as part of the Individual Needs Assessment and update these as required as part of the individual’s risk management.
  • To carry out introductory visits every time a Care & Support Worker visits a client for the first time.
  • To ensure all client visits are always covered.
  • To be on-call in case of emergency on rotation with other FCS and Manager
  • To liaise closely with Care Coordinators regarding recruitment, permanent allocation of Care & Support Workers and the writing of Care & Support Agreements.
  • To identify suitable Care & Support Workers to cover for any absences, this may be due to sickness or holiday.
  • To allocate suitable alternative Care & Support Workers when an existing Care & Support Worker notifies that they are unable to attend a call.
  • To facilitate the practical induction of all new Care & Support Workers.
  • To provide and facilitate in-field training as and when appropriate.
  • To identify any additional training needs of Care & Support Workers and report accordingly.
  • To conduct client reviews and respond to Individual Review Forms completed by Care & Support Workers as soon as possible.
  • To urgently report any changes in a Care & Support Worker’s or client’s schedule to the Care Coordinator.
  • To monitor, supervise and mentor all Care & Support Workers in the field.
  • To provide support to all Care & Support Workers in the field.
  • To monitor all clients for service and Care & Support Worker satisfaction.
  • To ensure accuracy and completeness of all documentation held in clients’ homes.
  • To encourage and identify opportunities for Care & Support Workers continuing professional development.
  • To ensure that all written reports and administration is up to date.
  • To maintain close liaison with both the Care Manager and Care Coordinator.

Other benefits: 28 days Holidays including bank holidays, company pension scheme , Company Phone etc

Required skills

  • Documentation
  • Management
  • Reports
  • Risk Assessments
  • Supervision

Reference: 41198915

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