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Field Care Supervisor / Trainer

Posted 26 January by Bespoke Personnel Ltd Easy Apply Ended

Field Care Supervisor/Trainer (Bromley area) £25000

The Field Care Supervisor & Trainer role will entail managing our staff on the field, doing spot checks, supervisions and dealing with any client or CareGiver enquiries. The training section of the role will entail training all new staff to the Care Certificate, as well as ongoing training.

Main Duties and Responsibilities

  • Provide support to our caregivers in their day to day job
  • Assist the Registered manager with supervising care staff
  • Undertake spot checks on caregivers
  • Onboard new carers and introduce them to clients
  • Deliver client reviews
  • Participate in new client assessments and complete and update care plans
  • Provide input for supervision meetings for carers
  • Understand the detail person centred care plan of each new client
  • Deliver care calls as required
  • Ensure outstanding compliance across the business and to support the business in achieving a minimum of "Good" in CQC inspections
  • Ensure consistent application of the company’s policies, procedures and approved practice; and to promote the aims of the business
  • Take a turn on a rota basis to manage the office on call telephone support service
  • Continually review and improve processes to ensure the most effective and efficient service is being delivered
  • Ability to establish and maintain effective professional working relationships with caregivers, the registered manager, clients and their families
  • Assess CareGivers after training, ensuring high levels of care is provided

Trainer

    • To ensure training needs of all staff are met effectively - implement induction programmes and identify and provide for on-going training needs
    • To organise, implement, facilitate and manage the training program for the Company
    • To arrange and deliver induction training and assess the competency of CareGivers completing the Care Certificate to meet the Company’s recruitment needs.
  • To deliver appropriate and relevant training to enable CareGivers to carry out their work to a high standard and in accordance with current legislation
  • To liaise with external training providers to develop a program of role appropriate continuing professional development for CareGivers
  • Maintain training records for all staff in accordance with company requirements and regulatory bodies
  • To design and deliver or arrange for CareGivers to receive any additional training which has been identified through observation or supervision as being required

Qualifications and Experience

  • Hold, or be working towards, QCF Level 5 qualification in Social Care
  • In depth understanding of CQC assessment criteria for Good and Outstanding scores
  • Junior management experience of service provision in the care industry
  • Extremely well organised, excellent planning and prioritising ability with high attention to detail
  • Train the Trainer qualifications in Moving and Handling and Administering Medication
  • Previous experience of training management and delivery in the care sector
  • A1 Assessors award or TAQA is desirable but not essential
  • Experience designing and delivering adult training modules
  • PTTLS teaching qualification also desirable

Required skills

  • domiciliary care
  • PTLS
  • a1Assesors
  • social care training

Reference: 34334321

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