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Field Automation Specialist

Field Automation Specialist

Posted 28 March by Langton Howarth Ltd Easy Apply Featured Ended

The Requirements of the Field Automation Specialist:

  • As the Field Automation Specialist, you will have at least 2 years proven field based engineering/servicing experience within the Life Sciences sector ideally servicing & providing preventative maintenance for areas such as: Laboratory Automation / Robotics / Next Generation Sequencing/ Liquid Handling System & Platforms
  • You could also have 2+ year’s field based engineering/servicing experience within the Clinical Diagnostics sector servicing complex electro mechanical instruments such as: X-ray machines, CT scanners, MRI Scanners or similar technical machines
  • As the Field Automation Specialist, you will hold a minimum of an ONC/HNC in Electrical or Mechanical Engineering (or equivalent), you could also have a background in Mechatronics or a similar area
  • You must be prepared to travel throughout Scotland and the wider UK area when required and overseas for training initially and within the role when required
  • Must be self-motivated and enthusiastic, have excellent interpersonal & problem-solving skills, and enjoy working independently as well as part of a long standing & successful UK & wider European automation service team
  • You must be computer literate and hold a full UK driving licence & valid UK passport to be successful within the role

The Responsibilities of the Field Automation Specialist:

  • Within the Field Automation Specialist role your key objective will be to perform instrument installation, application set-up, maintenance, trouble shooting, repairs and other service support activities as required
  • Solve customer problems, ensure maximum availability and functionality of the instruments
  • Interact with Customers, Sales and Field Automation Specialists to resolve problems, offer advice and provide solutions in a timely & cost-efficient manner
  • Provide support throughout Europe when required
  • Plan, Maintain and Perform customer training courses across the territory
  • Escalate and resolve issues regarding customer complaints, exceeding deadlines and other critical occurrences
  • Support the automation sales specialist with their sales efforts, product demonstrations and trade shows

My Client:

  • My client is a market leading organisation within the fast-growing laboratory automation & robotics industry. They are specialised in the development, production and distribution of Liquid Handling automation solutions for laboratories in the market segments of life sciences, drug discovery, clinical diagnostics and forensics to name just a few
  • Their products are very highly rated and overall the company has acquired 3 organisations in the last 3 years, so there will always be new ventures becoming available with a great track record in the industry they empower and develop their employees, so they can provide the highest level of customer service & satisfaction every time

Required skills

  • Electrical Engineering
  • Field Service
  • Laboratory Automation
  • Preventive Maintenance
  • Liquid Handling

Reference: 34347391

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