Further Education and Skills Curriculum - Service Support Officer
Salary: from £30,000 per annum
Jisc is helping to ensure the UK remains at the forefront of innovation within UK education and research - by mobilising the very best people and technologies in the application of digital thinking, digital content and connectivity.
It's our vision to enable the UK to become the most digitally-advanced education and research nation in the world. It's a bold statement, but one that we're determined to fulfil.
About the role
This role is within our digital resources directorate which supports teaching and research in UK higher and further education by enabling the widest and most unrestricted access to extensive collections of knowledge and information resources in many formats. In addition, the division provides services to aid the organisation of information and the interpretation of information needs.
Responding to the government's mandate to support the employability agenda, as well as the other nations' agendas for further education and skills, the directorate provides a cluster offer of services and tools via appropriate digital platforms that ensure relevant and up-to-date content/digital resources (learning resources, OERs and licensed reference resources, eBooks) meet a number of criteria such as: being mapped to curricula; using the language and terminology of the National Occupational Standards (where applicable); can be easily found and accessed; compatible with LMS (when required); re-usable; and is based on identified need within the further education and skills sector.
This post sits within the cluster supporting digital content for further education and skills.
Our new team member needs to be able to:
- Provide expert knowledge and intelligence of curricula in order to develop and enhance skills-based content services that support the learning and teaching objectives within the skills sector, namely eBooks for further education, hairdressing training, health and social care training and Citizen Maths.
- Research and keep up to date with the qualifications framework and potential changes in curricula, either driven through by government or by awarding bodies, to inform the development of new services and the enhancement of existing ones.
- Provide effective operational support of skills-based content services that support the learning and teaching objectives within the skills sector, namely eBooks for further education, hairdressing training, health and social care training and Citizen Maths. The post holder will take forward liaison and promotion activities all determined to increase uptake and usage of the services and to embed them within the sector.
- Support procurement activities for eBooks and learning resources using knowledge and experience of the further education and skills sector and the needs of tutors, learners and the learning resource centre.
- 25 days annual leave, plus 3 extra days for our Christmas closure, in addition to eight bank holidays
- Our generous USS contributory pension scheme (8% employee and 18% employer contribution)
- Competitive maternity, adoption and paternity arrangements
- Death-in-service benefit of three times salary
- Several staff schemes including season ticket loans, childcare vouchers, cycle-to-work, eye care, employee assistance
- Opportunity for performance-related pay progression
- IT discounts with selected suppliers
This role will be based in our Manchester office on Oxford Road (about a five-minute walk from the station).
Jisc is a geographically-distributed organisation and travel across the UK with occasional overnight stays will be required.
Difference is good, and here at Jisc we want to celebrate it. So regardless of your background or personal characteristics, if you are great at what you do, we want to hear from you.
No agencies please.
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