Facilities Manager - London

Posted 13 March by Beazley Insurance

We are seeking a Facilities Manager for a brand new role in our London Office. People management skills are essential for this role, and we're looking for flexible and adaptable candidates with a history of delivery innovative solutions in a changing environment.

Job Title: Facilities Manager (London)

Key Relationships: All staff, internal and external clients, outsourced providers

Team: Head of Facilities, Facilities Manager (UK Regional and RoW), Facilities Assistant, Housekeeping, Reception, Travel Management Company

Job Summary: This is a multi-disciplinary, strategic role covering a range of activities which together provide a safe and efficient working environment for all staff. The role covers strategic space planning, building and supplier maintenance and management, Business Continuity planning, CSR awareness and Health & Safety (H&S) management as well as day to day facilities.

Direct Reports: Reception team, hospitality team

Key Responsibilities:

Planning & Facilities Management:

  • Management of supplier contracts up to a value of circa £100,000, ensure excellent service is provided to the Company

  • Management and coordination of building repairs, decorations and maintenance, ensure issues are identified and repairs are completed in a timely manner

  • Day to day facilities management for business operations, including but not limited to the coordination of team moves, space management reviews, liaison with suppliers

  • Coordinate procedure reviews to ensure processes are fit for purpose

  • Manage the online facilities tracking system

Project Management:

  • Make recommendations for office fit outs and moves

  • Assist the Head of Facilities with the research, planning and coordination of office fit outs and moves for company locations, ensuring appropriate timescales and involvement of key stakeholders

  • Engage and manage external suppliers as appropriate

Staff Management:

  • Manage the Reception, Meet & Greet Services and Hospitality Team consisting of both permanent and temporary staff

  • Plan for and ensure the Front of House services are adequately staffed to provide the required service

  • Ensure all direct and indirect reports are adequately multi-skilled and trained to assist in all areas of Front of House (Reception, Meet & Greet Services and Hospitality)

  • Plan, organise and provide training for the Front of House services team to provide the highest standard of internal and external customer service possible

  • Monitor and review service outputs by the team and make recommendations for improvements and efficiencies where appropriate


  • Ensure the Front of House environment is adequately resourced and maintained to the required aesthetic standard

  • Provide relief duties for the Front of House team where required (holidays / sickness / events)

  • Manage relevant soft-services relating to the aesthetics of the environment reporting faults/issues as appropriate (Cleaning / Maintenance / Redecorations)

  • Ensure Front of House and Back Office support zone / tea point areas remain H&S compliant with regard to the cleanliness, environment and handling of food and drink


  • Maintain a compliant work environment, ensure policies and risk assessments are reviewed and updated as appropriate and policy documents are uploaded to the intranet in a timely manner

  • Ensure the company maintains 'corporate social responsibility’ in respect of carbon emissions

  • Invoice management and approval in conjunction with the Head of Facilities Manager

  • Comply with relevant Beazley procedures and policies

  • Manage the relationship with the office stationery suppliers and oversee the ordering and stock control process in line with the budget

  • Build relationships with the office cleaning providers, giving direction and feedback where appropriate

  • Maintain responsibility for subscription ordering


At Beazley we are committed to doing the right thing because it is the right thing to do. It is important that within all your interactions both internally and externally you adhere to this principle through adoption of Beazley’s core values and behaviours - PIED and Being Beazley.

  • Adopt the Beazley culture of Professionalism, Integrity, Effectiveness and Dynamic that contributes to an internal environment of teamwork and promote a positive brand image and experience to our external customers.

  • Comply with Beazley procedures, policies and regulations including the code of conduct. Undertake training on Beazley policies and procedures as delivered by your line manager, the Talent Management development or assurance teams (compliance, risk, internal audit) either directly, via e-learning or the learning management system.

  • Display business ethics that uphold the interests of all our customers.

  • Ensure all interactions with customers are focused on delivering a fair outcome, including having the right products for their needs.

    Comply with any specific responsibilities necessary for your role as outlined by your line manager, the Talent Management or assurance teams (complia
  • Required skills

    • Facilities Management
    • Negotiation
    • People Management

    Application question

    Are you legally entitled to work in the UK?

    Reference: 34668958

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