Facilities Management Contract Manager - Bristol

Posted 4 December by CBRE Global Workplace Solutions

One of CBRE Global Workplace Solutions key divisions, Facilities Management, is seeking a Facilities Management Contract Manager for a key account in the Bristol area.

As a Facilities Management Contract Manager you will be responsible for delivering the full suite of FM services (hard and soft) to key client, working in partnership with all stakeholders to ensure a 5 Star service is delivered and maintained at all times.

Constant innovation is key to our long term success, and within the role you will be responsible for improving both operational and commercial performance through best practice, operational excellence and identifying opportunities for introducing new service lines and product offerings.

A salary of circa £45-55k per annum is offered (depending on experience and location) with a car allowance and other benefits including a bonus up to 20%. CBRE offers organic growth, extensive training, and the successful candidate will be given full support towards continued professional development

The Role:

The role of the Facilities Management Contract Manager is to own the contract in its entirety - both operationally and financially. You will supervise, plan, and co-ordinate all aspects of Operations including Hard & Soft Service deliveryand Small Project Works. The successful candidate would be expected to be operationally 'hands-on’ where necessary as well as having full managerial and financial responsibilities.

Key responsibilities are as follows:

  • Responsible for the day to day running of both the hard and soft services, organising the site team and supply chain in order to meet contractual outputs and objectives

  • Maintain customer relationships including progress meeting, site visits, and obtaining referrals

  • Managing & having accountability for the P&L and maintaining agreed profit margins

  • Managing a team of soft services professionals and M&E engineers and contract support workers effectively to maximize the performance of the company

  • Assist in the preparation of standard operating procedures, emergency and contingency plans

  • Ensure the provision of healthy and safe working conditions and regularly review the H&S policy

  • Ensure that opportunities for the strategic development of the contract are exploited, todeliver P&L increased turnover and profitability, and make sure that contracts are re-won on re-tender.

  • CBRE - P&L, growth, reporting

  • Client - Services, delivery, relationships

Desired Skills and Experience

  • A proven and quantifiable track record of delivering Facilities Management services within a corporate office environment with demonstrable management experience.

  • A background in mechanical or electrical maintenance is advantageous but not essential

  • Excellent commercial acumen with proven experience of managing P&L, WiP and Debt

  • Excellent communication and client facing skills

  • Must have strong Health & Safety experience and relevant qualifications (eg. IOSH or NEBOSH

Required skills

  • Commercial Awareness
  • Contract Management
  • Facilities Management

Reference: 33820858

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