Facilities Coordinator

Posted 15 September by CBRE

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a part-time Facilities Coordinator to join the team located in Winnersh, Reading. The successful candidate will be responsible for the delivery of day to day operational services, coordination of all business management functions and customer services, including environmental, financial, commercial and operational results.

Role Summary:

  • Hard and Soft FM services and any other contracted services
  • Provide timely / accurate management information and report for use by the FM Management team
  • Responsible for ensuring a safe and sustainable environment
  • Managing quality, audit and performance against targets
  • Review and update the GWS log books
  • Identify non-conformance issues and implement necessary processes / procedures to effectively deliver exceptional customer service
  • Liaise with and assist the GWS Helpdesk for PO’s and Work Order administration
  • Understand budgets and liaise with Finance to ensure timely billing information
  • Ensure precise coordination of all business management functions
  • Perform administrative tasks, maintaining good auditable paperwork
  • Undertake Workplace Inspections, take ownership and follow up on any actions
  • Engage with all supply partners ensuring a swift response to all service requests
  • Monitor reporting daily
  • Maintain effective supplier relationships
  • Performance Management of Supply Partners and Contractors
  • Build collaborative working relationship with other UK locations to ensure all processes and services are aligned
  • Review and deliver on all work orders within SLA / report back for close outs
  • Provide all services in a prompt, efficient and professional manner to both internal and external customers
  • Manage supply partners delivering services to 'core areas’ on behalf of CBRE GWS at sub building (710)
  • Maintain regular contact with the UK Customer Business Manager, consult on key decisions and advise of incidents, escalation and complaints

Experience Required:

  • Proven experience in similar role
  • Experience of client, team and supplier management
  • Engineering, Technical or FM qualification (advantageous)
  • Knowledge of Maximo FMP or other type of CMMS application tools
  • Excellent knowledge of Health Safety and Environmental best practice
  • Fully PC literate
  • Experience at interfacing at all levels throughout an organisation
  • Good presentation skills
  • Ability to plan and prioritise
  • Strong organisational skills
  • Understanding of high level of customer service
  • Excellent attention to detail
  • Excellent communication and people skills
  • Good financial acumen
  • Proven leadership skills
  • Understanding of contracts and negotiations
  • Self-motivated and able to work on own initiative

About CBRE Global Workplace Solutions:

As one of the business units in CBRE, Global Workplace Solutions provides end-to-end services across the complete lifecycle of the workplace, helping to improve business operations and reduce cost. As a one-stop solutions provider with a broad array of long-term customers and customized services, Global Workplace Solutions has delivered US$3 billion in savings to customers over the past ten years.

CBRE Group, Inc., a Fortune 500 and S&P 500 company headquartered in Los Angeles, is the world’s largest commercial real estate services and investment firm (in terms of 2014 revenue). The Company has more than 70,000 employees and serves real estate owners, investors and occupiers through more than 400 offices worldwide

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

Ref: 3332BR

Reference: 33320626

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