Facilities Assistant

Posted 8 November by National Trust
SummaryAmazing places need a helping hand now and then. Welcoming a large number of visitors each year, the visitor areas need care and attention. We’d like you to come and make sure we keep this special place clean, tidy and well-kept.What it's like to work here

Situated just outside Gateshead, this 18th century landscape garden and wildlife haven is loved by the local community. Weekly activities, play trails, and an adventure playground have made Gibside popular with families, and visitor numbers have doubled in the last five years. The lively pub and beer garden offers local ales, comfort food and a play space for the kids. The staff welcome people with lots of energy to join this friendly garden landscape, situated on the edge of the city.

What you'll be doing

As the Facilities Assistant, you'll assist with the day to day cleanliness and presentation the National Trust’s buildings and outdoor spaces. You’ll turn your practical hand to all sorts of cleaning and minor maintenance ensuring all our facilities are kept in good working order. You'll also be asked to help with some manual work such as unloading deliveries.

Duties such as cleaning, sweeping and litter picking will form a core part of the role, both inside and outdoors. You’ll ensure the highest standards of customer service across the area by always implementing a ‘customer comes first’ attitude. General maintenance work and helping within other teams will also form part of your role.

Please also read the full role profile attached to this advert.

Who we're looking for

Our team believe that people deserve more than just ‘good service’, but an amazing experience that they’ll never forget, and we’re looking for like-minded people to join us.

To be fantastic in this role, you’ll need to:

  • Have a pro-active, ‘can-do’ attitude
  • Be enthusiastic, hardworking and have a willingness to get involved
  • Have a great eye for detail, always being thorough in your approach
  • Have good customer service skills
  • Knowledge of cleaning methods, stock control and Health & Safety practices
  • Experience of cleaning, both independently and as part of a team
The package

Benefits

Benefits include flexible working whenever possible plus free parking at most locations. You’ll be entitled to discounts in high street stores and cinemas, National Trust shops and NT cafes, and have free entry to NT properties for you, a guest and your children (under 18).

Your health and wellbeing is important to us and is supported through generous annual leave and the option to buy additional days (minimum contract length applies), a cycle to work scheme, subsidised health cash plan, a loan towards rental deposits and confidential access to a free support service 24 hours a day should you need it.

Your future financial health is helped by an employer matched - up to 10% of basic salary - contributory pension scheme and you can further your career with training and development tailored to you.

All of this and the opportunity to give something back to your community with up to 5 days of paid volunteering per year!

Reference: 39329313

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