Export Operations Clerk

The ideal candidate will be based locally, bring enthusiasm to the role, and have a willingness to learn and grow within the logistics field. This role is perfect for a proactive individual who is a quick learner and ready to be fully trained in all aspects of logistics operations.

• Manage export freight operations and Customs clearances.
• Handle sea, air, and road export shipments efficiently.
• Communicate with customers daily, providing exceptional service.
• Liaise with shipping lines, airlines, handling agents, transporters, Customs, and overseas offices.
• Raise files, documents, and invoices accurately and timely.
• Arrange collections and ensure smooth operation of the export process.

• 1-2 years of hands-on operational freight forwarding experience.
• Good working knowledge of logistics, shipping, and transportation.
• Experience with Export Customs entry, preferably with Sequoia.
• Basic IT skills and proficiency in using logistics software.
• Punctuality and a keenness to learn all areas of the operation.
• Demonstrable work efficiency and accuracy.
• Team player with excellent cooperation skills.
• Professional customer service and communication skills, fluent in English with a polite telephone manner.
• Commercial awareness with an understanding of basic profit/loss concepts.