Hours: Standard office hours
We are currently working with a leading freight forwarder who is seeking a multimodal export clerk, you will need to have previous experience of working within this field to be able to be considered for this role.
Duties on a day to day basis will include the following:
. Preparing bookings ready for shipment including generating export documents using Inhouse system.
. Liaising with suppliers, including airlines and transport operators
. Track shipments and update & support clients in the shipment process
. Deal with customer service enquiries and queries
. Ensure any operational issues are documented and made aware to the reporting manager
. Closing the job, updating costings and producing invoice
. Assess invoice queries and check purchase invoices are correct on receipt
As a person you will need the following experience & Qualities:
. Minimum two years' experience
. Experience working for a Freight Forwarding company
. A good team player
. Possess the ability to handle & resolve any issues
. Ability to work on own initiative
. Excellent communication skills, written and verbally
. Willingness to learn new systems and processes
. Experience with China, Hong Kong & USA trade lanes
. High level of PC literacy with a good working knowledge of Microsoft Office products
. Planning and organising skills, together with excellent levels of attention to detail and a structured approach to work
WorkForce Office are responsible for filling hundreds of temporary, temp-to-perm and permanent vacancies across the West Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.