TITLE: Export Booking Clerk
BUSINESS FUNCTION: Shipping Line Customer Services
HOURS: Core Hours 0900-1730 / shift work / weekends
SALARY: £20,000 to £21,000
Our client based in Romford is seeking an experienced bookings clerk who will be responsible for the co-ordination of FCL shipments from the UK. This is a customer service orientated role so excellent communication skills are paramount.
What your work environment will be like
Fast paced, busy and professional work environment. Company progression is welcomed and work is interesting and challenging.
What you’ll be doing
- Booking export shipments into an in-house global system.
- Chasing UCR’s.
- Hazardous & special cargo applications.
- Providing clients with a first rate customer service including resolving issues and dealing with queries to their satisfaction.
- Communicating with internal department including Equipment Control and Traffic Teams
What we’re looking for
A dedicated, knowledgeable, self-starter who has a passion for shipping and customer service. Candidates would ideally have a knowledge of Port systems, the export process and be able to cope with a role which requires problem solving, thinking outside the box and a calm, professional manner.
What you will receive in return
20 days holiday which increase 0.5 days per year up to 25 days.
At polkadotfrog recruitment we do our very best to ensure both client and candidate satisfaction. Our team of Specialist Consultants have the skills, experience and passion to deliver a professional, personal and quality service. Our mission is to build long-term relationships and help clients and candidates find the perfect match.
With offices in Cambridge, Ipswich and Norwich we specialise in the Office Support, Sales, Marketing, Finance, HR, IT, Legal and Shipping & Transport sectors across all levels.
Whilst we would love to get back to every applicant, it is not always possible, so if you haven’t heard from us within 5 days, please note that your application has not been successful on this occasion.