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Experienced Customer Contact Executive Required

Posted 7 March by OSR Recruitment Services Easy Apply Ended

We have an exciting opportunity for a Customer Contact Specialist to join a well known and respected business. Due to growth within the company, our company are looking for someone who is confident in their ability with a dynamic and individual personality.

The ideal candidate will need to be self-motivated and able to work on their own and as part of a team, have good organisational skills, tenacity, the ability to use their own initiative and will believe in the value of excellence.

Your duties:
Dealing with after sales calls
Booking customer vehicles into the dealership
Contacting prospective service customers
Ensuring Customer Satisfaction
Initiating the solving of customer problems in a professional manner
Adhering to mystery shop standards
Accurate data input of customer details

The successful applicant will be targeted and challenged to increase customer retention as well as to improve and drive lead conversion. Previous experience in this type of position is essential for application for role.

We will endeavour to respond to your contact/application within 48 hours, but due to the volume of applications we receive on a daily basis, , if you haven't heard from us within 4 working days, please consider your application unsuccessful.

This advert has been posted by a recruitment agency acting on behalf of a client.

Reference: 34630597

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