Experienced Client Service Executive

Posted 5 April by Witton Recruitment Easy Apply

Our client, an industry leader within the automotive industry, are going through an exciting period of growth and are looking for an Experienced Client Service Co-ordinator to join themselves and grow with them. Offering an inviting wage of £25,000 + they’re looking for a candidate hungry progress their career within this prestigious brand. You’ll be required to provide all aspects of Automotive Account Management across a European dealer network all expecting a high level of service.

This Experienced Client Service Co-ordinator role will include the following responsibilities:

  • Arrange quotations, place orders, manage collections and arrange exports/imports to supply the company's overseas factories from UK/EU manufacturers
  • Ensure part prices are updated and provided to our customers on a regular basis, following supply chain cost movements
  • Raising quotations, purchase orders and invoices in line with customer order requirements
  • Confirm all purchase costs and sales prices are correct and in line with the relevant quotations
  • Dealing with customer and supplier queries effectively
  • Proactively managed aged debt to meet cash flow targets
  • Calculate forward orders to meet production schedules and accommodate supplier and shipping lead times
  • Ensure goods are Imported/Exported through customs using the company's forwarding agent and supplied to the agreed point of delivery
  • Develop, maintain and improve successful relationships with the company's customers and suppliers
  • Maintain detailed and accurate logs of any Quality claims, coordinating information between customer and the manufacturer
  • Identify opportunities for continuous improvement to existing work processes
  • Maintain an effective filing system of past and current business transactions

The ideal candidate for the Experienced Client Service Co-ordinator role will have:

  • A confident communicator with a high level or customer service / account management background
  • Automotive industry knowledge would be advantageous however not essential
  • An individual who enjoys a challenge
  • Methodical by nature
  • Career driven and passionate on self-development
  • Team worker, looking to bring all parts of the business together to ensure smooth running of process

Reference: 34467314

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